Why us

Built for healthcare. Not adapted to it.

Fourteen years of building inside Indian clinics and hospitals. Same team, same product, same commitment — just more capable every year.

By the numbers

A decade of measurable impact

Fourteen years, one team, one product — the numbers customers actually feel.

99%
Retention

Customers stay past year five

Retention isn't a KPI — it's the outcome of a product that stops being replaceable.

97%
Satisfaction

Renewal-conversation NPS

Measured in the conversations that actually matter — contract renewals.

99%
Uptime

<1% access downtime

Measured across the whole customer fleet, not a hand-picked sample.

14+
Years in Indian healthcare
500+
Live deployments
21+
Indian states covered
350+
Features shipped
4 weeks
Typical go-live
24/7 production support Built on 100+ specialists’ insights Multi-lingual voice & reports ISO 27001 DPDP Act 2023 HIPAA aligned
What sets us apart

The difference customers actually feel

Feature lists live on the Product page. These are the business reasons hospitals pick Doctor 24By7 — and stay.

Built for healthcare since 2011

14+ years inside Indian clinics and hospitals, with workflows shaped by 100+ practising specialists — not adapted from a generic ERP.

Same team, same product

Zero-attrition consistency: the platform you onboard today is the one you scale on tomorrow — no rewrites, no surprises.

Modern technology, always improving

A modern web stack, mobile apps and continuous releases — with Purple AI adding intelligent assistance where it genuinely helps.

Less admin, more patient time

One connected record from front office to discharge means fewer keystrokes, no duplicate entry and shorter queues.

Decisions that don’t wait for month-end

Management runs the hospital on live operational visibility instead of yesterday’s spreadsheets.

Revenue protected end to end

Transparent billing and automated consultant payouts close the gaps where revenue quietly leaks.

Grows as you grow

Start as a single practitioner, scale to multi-speciality and multi-branch — cloud, on-premise or hybrid, without re-platforming.

Customisation at fair pricing

Tailored workflows for your specialty — without enterprise-grade invoices.

Migration without data loss

Skilled migration from any legacy system and any data format — with field-level mapping, audit trails and rollback support.

Looking for what the product actually does? Take the full product tour →

Connected

Integrates with the tools you already use

Doctor 24By7 is built to connect — never to lock you in. Secure APIs and native integrations keep your data flowing across systems.

  • ABDM / ABHA integration across Milestones M1, M2 & M3
  • Payment gateways for online appointment collection
  • WhatsApp, SMS & email for patient engagement and EMR access
  • Tally accounting sync via secure APIs
  • No third-party dependencies — built on open-source foundations

ABDM / ABHA

NABH Module

WhatsApp EMR

Payment Gateways

Tally Integration

SMS & Email

Let’s talk about your practice

Tell us where you are today — we’ll show you how Doctor 24By7 fits.